Order Management Systems: ProSources’s Latest Product Offering
Order Management Systems: ProSources’s Latest Product Offering
In our continuing series highlighting order management system vendor successes, I had the opportunity to speak with John Buttery, Director of Alliances for ProSource and we discussed the following insights about their recent successes.
In the last quarter of 2009 ProSource signed Flaghouse, Inc. to deliver their Multi-Channel Commerce (MCC) Solution. Flaghouse is using the MCC to manage their e-commerce operations to provide a better experience for buying, quoting and customer service activities. ProSource MCC is set to be the backbone of Flaghouse’s operations, providing the functionality, flexibility and scalability for Flaghouse to achieve their corporate goals. As Flaghouse’s order management system, the MCC solution will also allow Flaghouse to execute marketing campaigns based on a 360-degree view of customer data and comprehensive P&L reports by campaign segment as well as sophisticated telephone sales with up/cross selling and promotional logic built in.
Late last summer ProSource also signed Lucky Vitamin to their MCC product to enable Lucky Vitamin to continue its expansive growth while continuing to provide the same level of excellent customer service across all brands and channels.
ProSource’s upcoming release is scheduled for July 1st and in addition to the order management system features outlined above, it provides:
- Central order entry and fulfillment with seamless sharing of data, business rules, products and more
- Full warehouse management system features to manage inventory logistics and supply chain management
- A powerful Web store with comprehensive functionality and 100% integration to the back-end
- Multi brand, multi-channel integration with real time data sharing
- A complete financial and supply chain management software
- Robust data analysis and reporting
As ProSource continues with its development of their order management system the MCC and relationships with complementary third-party software vendors; a flexible well-rounded order management system emerges for many different size companies with varying complexities.
Are you getting started or currently traveling down the path of search and selection of a new enterprise resource planning system, order management system, or warehouse management system? As you may already know; there are numerous options and available systems to review and talk with. The most important decision to make is to not go at it alone. Use our systems knowledge and experience of over 26 years to assist you in whatever capacity you need to reach your goal of a new order management system or warehouse management system. You can either email Jeff Barry or call him at 804-740-8743 in order to discuss your particular system project.
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